What is ClinicAi and who is it for?
+
ClinicAi is an all in one clinic management platform built for aesthetic clinics in Thailand. Manage bookings, patient records, packages, inventory, consent forms, loyalty programs, and marketing from a single system connected to LINE OA, IG, Messenger, WhatsApp, and TikTok. AI features help automate patient communication, lead management, and clinic operations.
Which chat channels does ClinicAi support?
+
LINE OA is the primary channel for Thai patients, and ClinicAi also connects IG, Messenger, WhatsApp, and TikTok. Patients can book appointments, get AI answers, receive reminders, sign consent forms, and chat with your clinic in whichever app they already use. Broadcast marketing campaigns are sent through LINE OA.
What makes ClinicAi different from other clinic management systems?
+
Most clinic systems focus on record keeping. ClinicAi combines clinic management, multi-channel chat integration (LINE OA, IG, Messenger, WhatsApp, TikTok), an AI receptionist for patient communication, AI marketing that creates LINE messages, social media posts and Facebook and Instagram ads, lead management, and voice controlled administration in a single platform.
Do patients need to install an app?
+
No. Patients interact with your clinic through LINE, IG, Messenger, WhatsApp, or TikTok, apps they already use daily. There is no separate app to install.
Can patients book appointments without calling the clinic?
+
Yes. Patients can book, reschedule, and view appointments in their favorite chat app 24 hours a day. Automatic confirmations and reminders help reduce missed appointments.
Does it support multiple doctors, staff roles, and branches?
+
Yes. ClinicAi supports multiple doctors and role based access for Admins, Managers, Doctors, and Sales Teams. Permissions can be tailored so each user only has access to the information they need. Doctor schedules can sync automatically with Google Calendar. Multi branch support is coming soon.
Do I need to set up LINE OA and data onboarding myself?
+
You use your clinic's own LINE Official Account, ensuring you retain full ownership of your patient communication. Our team guides you through setup, including connecting Messenger, IG, WhatsApp, and TikTok, and provides AI assisted tools to make importing existing patient data quick and easy.
Can I migrate from my current system?
+
Yes. We provide onboarding assistance and AI assisted import tools to help move patient records, packages, and other clinic data into ClinicAi.
Is patient data safe and PDPA compliant?
+
Yes. Patient data is stored securely and separated by clinic. Consent forms and medical records are protected with role based access controls. ClinicAi also keeps a full audit log for every patient record view and edit, plus login and access history for each user, helping your clinic support PDPA compliance. AI features are designed to operate without sending personally identifiable patient information to AI providers.
Can it handle bookings, packages, and loyalty points?
+
Yes. Patients can book appointments, view package balances, track loyalty points, receive reminders, and manage their relationship with your clinic directly through LINE OA, with booking also available on IG, Messenger, WhatsApp, and TikTok.
Can it auto deduct stock and calculate cost per procedure?
+
Yes. Inventory can be deducted automatically when treatments are completed. ClinicAi tracks stock levels, alerts you to low inventory, and helps calculate the true cost and profitability of each treatment.
How much does ClinicAi cost and can I see a demo first?
+
Core starts at ฿25,000 per year and Ai Growth starts at ฿50,000 per year. Both plans include onboarding assistance and support. You can explore the live demo before making a decision.
